FAQ

What services does BOSdeal offer?

BOSdeal is an internet-based foreign exchange and money market deposit dealing service. It provides registered users with real-time dealing capability in FX Spot and Forward rates and Money Market deposit rates. You can also access your trade information for all phone and web deals.

How much does BOSdeal cost?

BOSdeal is provided free of charge to Bank of Scotland Treasury customers.

Do I need to register if I am an existing Bank of Scotland Treasury customer?

As an existing Bank of Scotland Treasury customer, you will benefit from the fast track registration process, as your details will be on our systems already. Please contact us to register your interest.

If you are a customer of the Bank of Scotland, but do not have a direct dealing facility with Treasury, you can approach either your Relationship Manager or contact us .

How do I register if I am not an existing customer?

If you're new to Bank of Scotland, please contact us for further information.

How does the registration process work?

The registration process is designed to involve minimum effort for you, yet still ensure an extremely high level of security.

After registration and security checks you will be provided with your unique Bank of Scotland Treasury Digital Certificate
Your username and password will then be issued.

You will then be ready to access the trading pages of BOSdeal and transact online.

What benefits does BOSdeal offer?

Our best rates are offered on BOSdeal due to the lower cost of distributing prices over the Internet compared with the phone. You also gain on-line access to trading information for all your web and phone deals.

How do I give feedback on BOSdeal?

We are committed to developing BOSdeal to enhance the service to serve your needs and are very keen to hear your comments. Please contact us with your feedback.

Is BOSdeal suitable for me?

BOSdeal is suitable for organisations with more complex trading and hedging requirements. For example:

Limited Companies - Public & Private
Charities
Partnerships
Local Authorities
Financial Institutions
Banks & Building Societies

Are there any Terms of Business or disclaimers that cover BOSdeal?

There are Terms and Conditions which outline the legal and regulatory conditions for transacting online, in addition to a Disclaimer that encompasses all online services provided.

What is the interest calculation protocol for Money Market Deposits?

BOSdeal follows industry standards for the calculation of interest rates for money market fixed deposits. Therefore for GBP, interest is calculated as a fraction of the actual number of days per year of the percentage rate i.e. actual/365. For all other currencies, market practice is actual/360.

Who can I contact for further information?

If you would like further information regarding our online services, please contact us .

Are my online transactions on BOSdeal secure?

Yes; please refer to the Security section for more information.

How do I enable JavaScript on my Browser?

BOSdeal applications use standard internet protocols such as JavaScript to enhance your browsing experience, however, it is possible to enable/disable such features on your browser. If JavaScript is disabled, you will be unable to login to BOSdeal.

Click here for further guidance on JavaScript relative to the brand of your browser.

Money Market Deposits Demo
Click on the link below to view a demonstration of our online Money Market Deposit system.
Money Market Deposits Demo

Foreign Exchange Demo
Click on the link below to view a demonstration of our online FX system.
Foreign Exchange Demo